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Privacy Policy

About Your Storylines Therapy

Your Storylines Therapy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal information is collected, used, stored and protected when you visit this website or engage with therapy services.

Your Storylines Therapy provides integrative humanistic, trauma-informed counselling and therapy services. I am committed to maintain confidentiality and handling your personal information in accordance with the UK General Data Protection Regulation(UK GDPR) and the DATA Protection Act 2018.​

Information I Collect

I may collect:

  • Name and contact detail(email, phone)

  • Enquiry and appointment information

  • Information shared during therapy

  • Relevant wellbeing and health information

Some of this special category data under UK GDPR and is handled with extra care.​

How I use Your Information

Your data is used only to provide therapy services, including:

  • Responding to enquiries and managing appointments

  • Providing counselling support

  • Keeping necessary clinical notes

  • Meeting professional and legal obligations

Your information is never sold or used for marketing without consent.​

Confidentiality and Therapy Notes​

Everything shared in therapy is confidential unless there is a legal or ethical duty to disclose. Notes are stored safely and securely.​

Access to Your Information

You can request access to your data in writing. Identity verification may be required.

How long I Keep Your Information

Records are kept only for as long as required by law and professional guidelines, the securely dated.

Keeping your Information Secure

Appropriate organisational measures are used to protect your data from loss, misuse, or unauthorised access.

Website and Cookies

The site may use cookies for basic functionality and analytics. You can manage cookies in your browser settings.

Contact

For questions about this policy or your data, contac:

Your Storylines Therapy

Email: karalchabinova@yourstorylines.com

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The policy may be updated as needed.

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